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Our Process: 4 easy steps!

process steps



How do I place an order with your company?
Having your order transformed into one of the best papers you have seen is simple. Just follow the link to the order page. Don't forget to provide your complete contact information and your contact phone numbers should we have any questions or problems arise.
How can I upload the additional files for the writer?
Once you place an order with our company, you can choose any option that suits you best to give your files to your writer. Some of our clients prefer to transfer the files through our Live Chat system while communicating with our operators. Also, you can choose to send the files to our Support email at If you decide to fax the instructions, make sure you indicate the order number written on the cover sheet. Please follow the link here for our contact information.
If I can't find the sources, can you find them for me?
There is no need to worry about it. All our writers are given accounts to online libraries. But if it is possible, do not forget to upload all the necessary files and resources for proper instructions to be incorporated into your paper.
How can I check the progress of my order?
You can monitor the progress of your order on your personal profile at our website. You can also use the messaging system we offer to ask the writer directly on the progress of your order. You can also contact us through the Live Chat system on the toll free numbers of the company with any of your concerns regarding your order. We will be glad to assist you on any concerns you may have on your order.
Can I ask for a draft before I receive a complete product?
Our writers will be glad to provide you a draft of your work upon request. If you need a draft, please place this requirement when you accomplish the order description of your order. Also, you can send a message to the writer on the messaging system for our Customer Support to inform the writer of your draft request.
How long does it usually take before I receive a product?
The amount of the instructions you give for the paper, the urgency that you indicate and the level of the writer that you choose determine how long or fast your order will be accomplished. We do not claim to be fast, as we employ an honest and realistic approach to each and every order placed with us. Please indicate a deadline when the paper can be submitted and mind the time to accommodate revisions if need be. Again, we do not claim to be fast, but the best!
How do I get my paper?
You can log in on your personal profile on the site. When your order is done, you can download your completed order or request that the paper be sent directly to your email address. click here
Can I request a revision if my professor changes the instructions?
Our company prides itself in meeting the requirements and exceeding the expectations of our clients. You are allowed to introduce amendments to your paper, free of charge, as long as they do not violate the original set of instructions that was given to the writer.
Who are your writers? Are they qualified?
Our company employs a vast and diverse team composed of experienced writers, professors and teachers who are subjected to a stringent evaluation program before they are allowed to join our pool of writers. They are constantly evaluated and monitored by our Quality Assurance Department to be able to provide you with nothing less than the highest standards of writing services.
Can I be assured that a specialized writer is doing my paper?
Majority of our writers possess a Master's degree in their fields, and have a passion to write the most challenging writing tasks within their fields of expertise. The company assigns the most competent writer to provide you with the best possible level of writing services by our writers, who not only have mastery over their fields, but enjoy writing papers with the highest level possible.
How do I contact my writer?
We try to provide with the best Customer Support possible 24/7 and our messaging board is always in operation to make sure you can contact the writer assigned to your order. This is the easiest way to find out your order progress and share any additional instructions or requests you might have to your writer regarding the order with us.
What does the company offer in terms of services and prices?
Our company can offer you a wide variety of services, such as custom writing, editing and formatting services of all academic and professional levels. Every customer is welcome to avail of our high standard of services. Our services are comprised of ten levels of urgency:
  • 3 hours
  • 6 hours
  • 12 hours
  • 24 hours
  • 48 hours
  • 3 days
  • 4 days
  • 5 days
  • 7 days
  • 10 days

You can also choose from three quality levels:

  • Standard Quality Level: simple writing assignments and used for orders at the Pre-Bachelor and Bachelor levels of assignments.
  • Premium Quality Level: used by students from Bachelor levels and Master's degree assignments.
  • Platinum Level: for students who are pursuing Masters and MBA degrees or for specialized fields such as Law, Biology or Finance. This level is also recommended for your assignments that require extensive and unique research and skills.
How secure is the transaction process? Does the company store keep my payment details?
All the data that the company gathers from its clients is transmitted with the use of state of the art secure procedure to with 128 (bit) encryption. Our transaction procedures are all authentic and insured up to $ 10,000 by the Comodo Group. Once you enter all your information with the company, please click on the Secure logo to confirm all the data you have submitted to the company.
Can I avail of a discount with your company?
To see the discounts that you can avail of, please go to the Discount page for more information. You can also contact our Support representatives for more detailed information on the discounts that you can get if you place an order with our company.
If I have a large order to be done in a limited time frame? Why is the option disabled?
As earlier mentioned, our writers do not claim to be fast. They need a reasonable amount of time to complete a high quality paper, and in some cases it is impossible to accomplish such orders within a short time frame, lest we compromise the quality of your order. That is one thing that the company will refuse to do. Many companies will promise you fast deliveries of orders but are suspect as to the quality of the papers. If you have any concerns about your order, please feel free to contact us. We are available 24/7, 365 days a year to address all your concerns.
Does the company have a refund policy?
Our company offers you a 100 % satisfaction rate for the orders that you place with us. In case you are not completely satisfied with your order, you can ask for a revision within 15 days (30 days for dissertations and thesis) until you are completely satisfied with the order. If you wish to request for a refund, you can write your concern provided that it is communicated within three (3) days after your order is completed.
Is your company registered in the United States?
The company is registered in the United States with our headquarters located in Delaware, as well as several offices spread across the country, providing top notch custom writing services to all of our clients.

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